해운항만물류산업분야 공급사슬 참여기업 간 갈등대응이 사회적 자본과 공급사슬 통합에 미치는 영향에 관한 연구

A Study on the Effect of Conflict Response between Supply Chain Participating Companies on Social Capital and Supply Chain Integration in the Shipping Port Logistics Industry

Purpose The purpose of this study is to analyze the relationship between conflict response, social capital, and supply chain integration in the supply chain of the shipping port logistics industry by dividing it into leading and participating companies. Design/Methodology/Approach The measurement items were constructed based on previous studies, the confirmatory factor analysis was performed using the AMOS 18 to evaluate the reliability and validity and the fit of the measurement model. The results of this study are as follows. Findings First, it was found that the avoidance conflict response of leading and participating companies did not have a significant effect on social capital and supply chain integration. Second, it was found that the cooperative conflict response between leading companies and participating companies had a significant positive (+) effect on social capital and a significant positive (+) effect on supply chain integration. In addition, it was found that social capital had a significant positive (+) effect on supply chain integration in both leading and participating companies. Research Implications Avoiding avoidance conflict response and using cooperative conflict response can strengthen the competitiveness of the supply chain through the establishment of social capital such as mutual benefit, trust, and value sharing in a rapidly changing global logistics environment, and further increase the level of supply chain integration and performance.