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KCI우수등재 학술저널

비자발적 수용환경의 호텔 프론트오피스시스템 이용 예측

FIDELIO를 대상으로 한 정보시스템 품질, 직무 관련성, 지각된 가치와 기술수용모델(TAM)의 적용

This paper is a study on the relationship between antecedents and users‘ acceptance of hotel front office system through extension of the technology acceptance model proposed by Davis (1986), based on the survey data from 239 hotel employees of front desk, housekeeping, and others In order to extend the previous model, new constructs such as information quality, system quality, service quality, job relevance, and perceived value were added to the research model. Overall, four dependent variables were investigated in their relationships with antecedents. Results of analysis indicates the significance of the new constructs introduced in this study with the exception of two paths (Information quality → Perceived ease of use, Service quality → Perceived usefulness).

I. 서론

II. 이론적 배경 및 연구가설

III. 연구방법

IV. 분석결과

V. 결론 및 시사점

참고문헌

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