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KCI우수등재 학술저널

호텔기업의 조직냉소주의와 조직성과간의 관계

개인특성의 조절효과를 중심으로

Organizational cynicism negatively affects employers. The purpose of this paper is to investigate the relation of organizational cynicism (institutional cynicism & cynicism on organizational change) between organizational performance (job involvement, team involvement, & service-oriented OCB) and testing moderating effect of individual characteristics. A survey was conducted among 430 employees at luxurious hotels in Seoul. The results of this study are as follows : (1) organizational performance isidentified to be positively related with institutional cynicism, while is negatively related with cynicism on organizational change. (2) The relation between organizational cynicism and organizational performance is influenced by various individual characteristics.

I. 서론

II. 이론적 배경

III. 조사설계

IV. 실증분석

V. 결론 및 시사점

참고문헌

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