This empirical research examines the effects of emotional leadership on employee’s job stress and turnover propensity in the hotel company. The data were collected from employees in deluxe hotels of Busan with the questionnaires. To achieve the study objective, a total of 209 valid questionnaires are statistically analyzed, using frequency analysis, factor analysis, reliability analysis and multiple regression analysis. The results of analysis are as follows: first, the emotional leadership partly effects on employee’s job stress. Second, employee’s job stress was positively related to turnover propensity. Third, the emotional leadership had significant effects on employee’s turnover propensity. In conclusion, this study has provided sufficient evidences for future research to investigate the role of emotional leadership in the hotel industry.
I. 서론
II. 이론적 배경
III. 연구설계
IV. 실증분석
V. 결론
참고문헌