사이니지를 활용한 제조업 작업환경 개선

Improvement of Manufacturing Industry Work Environment Using Signage: Root Industry

우리나라 중소기업은 4차산업혁명시대를 맞이하여 다양한 발전과 개선을 추진하고 있다. 특히 새로운 기술의 적용과 안전이라는 두 가지 관점에서 작업환경개선은 중요한 역할이 가능할 것이다. 본 연구에서는 사이니지를 활용하여 개발된 작업환경개선 모델을 제조업(뿌리산업 중심)적용하고, 그 사용성에 대한 평가를 수행한다. 평가를 위한 지표는 ‘가시화(숫자, 색상, 구획)’, ‘5S(정리, 정돈, 청소, 청결, 습관화)’, ‘안전(화재, 유해/위험물질, 보건 및 설비, 전기, 안전(교육))’, ‘관리체계(생산, 품질, 물류, 안전/환경(인지))’, ‘리더십&전략(경영자의 의지, 전략)’의 다섯가지로 구성하였다. 4가지 뿌리산업분야의 6개 기업을 대상으로 작업환경개선 모델을 적용하여 적용 전/후의 만족도를 평가지표를 기준으로 평가하였다. 모든 지표에서 만족도는 증가하여 작업환경개선 모델의 필요성과 사용성은 긍정적이었으나, 적용에 있어 일부 한계점도 있었다.

Small and Medium-sized Enterprises (SMEs) in Korea are faced with developments and improvements due to the 4th Industrial Revolution. Adopting new technologies into the enterprise and improving safety in the factory were the main issues for all SMEs in Korea. For that working environment would play the most important role in the industry. In this study, the ‘working environment improvement model’ based on signage was applied to SMEs (root enterprises), and its usability was evaluated. The evaluation index consisted of five categories: ‘Visualization (number, color, compartment),’ ‘5S (sort, set in order, shine, standardize, sustain),’ ‘Safety (fire, hazard/hazardous substance, health and facility, electricity, safety (education)),’ ‘Management system (production, quality, logistics, safety/environment (cognition)),’ and ‘Leadership & Strategy (management's will and strategy).’ Six enterprises in four different root industries were evaluated based on the evaluation index by applying the working environment improvement model. They assessed the satisfaction of the model (before and after). Satisfaction increased across all indicators, and the need and usability of the workplace improvement model were positive, but there were also some limitations in its application.