호텔종업원의 직무특성, 직무태도, 목표설정수준, 직무성과의 관계분석

Relationships between Job Traits, Job Attitude, Goal Setting Level, and Job Performance

Writers investigated the relationships among job traits, job attitude, performance and the moderating role of setting up of a goal using 276 employees in five starred luxurious hotels. Task structuring was positively related to activeness and task interdependence was positively related to autonomy. Goal setting level was found positively related to innovation and activeness. Task difficulty and structuring were positively related to job performance. Activeness and goal setting level were positively related to job performance. Further, goal setting level moderated the relationship between job traits and job attitude, between job traits and job performance, and between job attitude and job performance. Highly goal setting employees were associated with significantly more positive job attitude and higher levels of job performance.