관광행정업무 갈등관리의 해소방안

Resolution of Conflict Management in Tourism Administration Business focusing on a Local Government's Project

From this study, we found the way to resolve conflict between participants at the operation stage which is followed by development stage. The results are as follows: First, conflicts between local government and private firms could be solved by choosing alternative way of reducing trial and error through complementing beforehand and secure competitiveness by selective and concentration methods. Second, conflicts between local government and city and county governments could be solved by fair and clear selection procedure. Third, conflicts between local government and research institutes could be solved by removing adverse factors through local government's complete verification process. Forth, conflicts between local government and universities could be solved by selecting fair and clear competition in selecting human resource development institute. Fifth, conflicts between local government and private leaders could be compromised by agreement on supporting enhanced service, develop product program, contents development.