旅行社 組織構成員의 經歷沒入과 移職意思와의 關係*

The Relationship between Career Commitment and Turnover Intention of the Employees in Travel Agencies: Focusing on the Moderating Effect of Job Insecurity

This study was to investigate the moderating effect of job insecurity on the relationship between career commitment and turnover intention of the employees in travel agencies. Analysis of the survey data from 184 employees in 19 Korean travel agencies indicated that locus of control, job characteristics at individual levels, transformational leadership and perceived organizational support at group levels had all positive effects on career commitment. Results also showed that career commitment was marginally related to turnover intention. Furthermore, job insecurity moderated the relationship between career commitment and turnover intention. Interestingly, job insecurity changed the moderate positive relationship between career commitment and turnover intention into a negative relationship. Implications and suggestions for future studies were discussed.