The hospitality and Tourism Industry is the largest and fastest growing industry in the world. An exciting aspect is that the industry comprises so many different aspects and professions. Common dynamics in this diverse industry include the delivery of services and products and the customer impressions of them.Thailand's overall hospitality and tourism economy employed an estimated 4,110,000 people in 2007 or one in every 8.9 jobs (11.3%), and this is forecast to reach 4,767,000 (11.8%) by 2017. Thailand's travel and tourism sector should also attract 206 billion baht in capital investment in the year 2007 for 8.5% of the nation's total, and the WTTC predicts this figure will climb to 511 billion baht (9.3%) by 2017. Government expenditure on the industry is expected to tally 27 billion baht in 2007 for 2.7% of the national budget and increase to 51.2 billion baht (2.8%) in 2017. In addition, Thailand has led the Asia-Pacific region in signing open-skies agreements between Asian nations, and in reducing visa restrictions – these initiatives along with the opening up of new direct routes to the region, from the United States, Russia and South Africa, for example, are also attracting increasing amounts of foreign tourists.