외식기업의 리더십 유형, 직무만족, 조직몰입간의 구조적 관계에 관한 연구

Structural Relationships among Leadership Style, Job Satisfaction and Organizational Commitment in Food Service Corporation

Previous study on leadership has focused on two types of leadership: transformational and transactional In additional to these traditional types of leadership, this study included emotional leadership as a new type leadership and explored which of the three types of leadership might influence on employees's job satisfaction and organizational commitment in the context of food service industry. Data were collected from 273 employees who were working at the top six Korean family restaurants, which had average annual sales over seventy billion won. Results showed that transactional and emotional leadership had significant positive effects on the job satisfaction. In contrast, results indicated that out of the three types of leaderships, only transformational leadership made a positive effect on organizational commitment. The other two types of leaderships affected organizational commitment indirectly. Finally, results demonstrated that the respondents job satisfaction was positively associated with their level of organizational commitment.