장애인의 관광활동 제약 협상과정

Travel Constraints Negotiation Process: An Empirical Analysis Using Korean People with Disabilities

It is known that diverse elements such as constraints, negotiation efforts, motivations, and participation are intricately interconnected to each other in the travel constraints negotiation process. Previous studies that investigated the decision-making framework for travel participation have paid little attention to people with disabilities although this group presumably perceives travel constraints differently and adopts distinctive patterns of negotiation efforts. Accordingly, we made use of Korean people with disabilities as our study population to examine formative relationships among those important elements in the travel constraints negotiation mechanism. This study also proposed a conceptual framework based on Hubbard and Mannell’s (2001) constraint- effects-mitigation model. Results indicate that Korean people with disabilities often faced distinctive types of travel constraints and employed various cognitive negotiations strategies for their travel participation. More importantly, their travel constraint negotiation mechanism seemed to be considerably different from that of individuals without disabilities. Findings from this study lead to several management implications that enable people with disabilities to facilitate their negotiation efforts.