애플리케이션 사용자의 사용기간이 디지털그림자노동의 유형 변화에 미치는 영향에 대한 종단 연구

A Longitudinal Study on the Effect of the Application Usage Period on the Change of Digital Shadow Work Type: Focused on LBS-based Help Apps Service

This research shows how the perception of digital shadow work varies depending on the user's period of use of digital services in applications, which are key areas of digital services. The purpose of this research is to investigate how the digital shadow work type changes over time. This research adopted a qualitative research method for location-based service “help application” users and examined the change in perception from the app service acceptance stage to the app service continuous use stage with two-times interviews of ten users by a longitudinal research design. This study conducted a longitudinal analysis focusing on how digital shadow work occurs in the application subscription process, exploring phenomenologically how the type changes throughout the process over time.