종사원들의 직업존중감이 직무만족, 조직시민행동, 이직의도와의 영향관계

The Effect of the Job Esteem on Job Satisfaction, Organizational Citizenship Behavior and Turnover Intention of the Travel Agency Employees: Comparison Between Listed and Unlisted Travel Agencies

The purpose of this research is to effect of the job esteem on job satisfaction and organizational citizenship behavior and turnover intention of the listed and unlisted travel agency's employees. To conduct this research, a survey was administered to 817 subjects over a one-month interval through in-person data collecting techniques. Results were computed using SPSS and AMOS statistical analysis programs. As a results of listed travel agency. First, Job esteem is effect of job satisfaction hypothesis has been accepted. Second, Job esteem is effect of organizational citizenship behavior hypothesis has been accepted. Third, Job esteem is effect of turnover intention hypothesis has been accepted. Forth, Job satisfaction is effect of organizational citizenship behavior hypothesis has been accepted. And the result of unlisted travel agency. First, Job esteem is effect of job satisfaction hypothesis has been accepted. Second, Job esteem is effect of organizational citizenship behavior hypothesis has been rejected Third, Job esteem is effect of turnover intention hypothesis has been accepted. Forth, Job satisfaction is effect of organizational citizenship behavior hypothesis has been accepted.