MICE 기업 조직내 직무환경이 종사자의 창의성에 미치는 영향

Effects of Work Environment in MICE Organizations on Creativity of Its Employees

The purpose of this study is to investigate various factors of work environment that effects creativity of individual employees in MICE industry. This study was conducted based on renowned scholar Amabile’s “Component Model of Creativity” and KEYS, an instrument that assesses intraorganizational environmental factors that influence organizational work environment. The integrated approach was conducted by examining the relationship between external and internal factors and how these two factors influence on individual’s creativity. As a result, “freedom” was found to be the only factor that effects creativity among the 8 environmental factors, whereas “freedom”, “challenging work”, and “workload pressure” effect individual internal characteristics. Meanwhile, the result shows that individual internal characteristics effects creativity. These results suggest that the expression of creativity of the employees at MICE is related to individual internal characteristics and other factors rather than to work environment unlike the employees in other industries.