호텔의 조직사회화가 구성원의 경력몰입 및 이직 의도에 미치는 영향

The Effect of Organizational Socialization on Career Commitment and Turnover Intention of Hotel Employees

The main objective of this study is to examine the effect of organizational socialization on career commitment and turnover intention of hotel employees. Particularly, we aim to explore career commitment as the important variable which has been overlooked in relevant research context. The researchers surveyed employees of five-star hotels in Seoul and a total of 236 valid responses were received from a sample of 300 hotel employees. SPSS 18 statistics package was used to analyze the data collected and factor analysis, reliability analysis, correlation analysis, and regression analysis were conducted. The results show that organizational socialization has significantly positive effects on career commitment, and career commitment has significantly negative effects on turnover intention. However, the sub-factors of organizational socialization had different effects on turnover intention. Performance proficiency positively affects turnover intention, while the extent to which the organizational goals/values are understood has no significant effect on turnover intention of employees. The consequent theoretical and managerial implications, and suggestions on future research are elaborated in detail in the conclusion.