조직공정성이 호텔종사원의 이직의도에 미치는 영향에 관한 연구

A Study on the Effect of the Organizational Justice on Turnover Intention of Hotel Employees: The mediated effect of Glass Ceiling

The purpose of this study is to designed the effects of the organizational justice on the glass ceiling of Hotel Employees and effect of organizational justice on turnover intention and the mediated effect of glass ceiling in the process where organization justice influences turnover intention. Based on previous studies, we set up a hypothesis to solve problems and conducted a survey for 4, 5 star hotel employees in Seoul to test the hypothesis and the sample consists of 380 responses. The results of this analysis reveal firstly, it was verified that the perception of glass ceiling decreases as organizational justice increases. Secondly, it was verified that the higher the organizational justice, the lower the turnover intention. Thirdly, perception of the glass ceiling was found to have a positive effect on the turnover intention. Lastly, in the relationship between the organizational justice and the turnover intention, the perception of the glass ceiling was verified to be statistically significant as a parameter.