커피전문점 종사원의 성격특성이 직무태도와 직무성과에 미치는 영향

The Effect of Personality Characteristics of Coffee Shop Workers on Job Attitude and Job Performance

This study derives the effects of the personality characteristics (neuropathy, extroversion, openness, affinity, integrity) of coffee shop employees on job attitude (job satisfaction, organizational commitment) and results on job performance, and examines the personality characteristics of coffee shop employees. Therefore, by understanding the difference in the attitude of the job attitude, it was intended to present efficient management and detailed performance for the coffee shop employees. First, as a result of verifying the effect of personality characteristics of coffee shop employees on job satisfaction of job attitude, only the four dimensions of personality characteristics except neurosis among neurosis, extroversion, openness, affinity, and sincerity were significant (( +), but neurosis did not. Second, as a result of examining the effect of personality characteristics of coffee shop employees on organizational commitment of job attitude, only the four dimensions of personality characteristics except neurosis among neurosis, extroversion, openness, affinity, and sincerity were significant (( +), but neurosis did not. Third, as a result of verifying the effect of job attitude on job performance, it was found that it had a significant positive (+) effect on job satisfaction and organizational commitment. Among them, job satisfaction was found to have a greater effect.