근거이론분석을 이용한 관광산업 여성종사원의 직업적응과정에 대한 연구

A Study on the Work Adjustment Process of Tourism Industry Female Workers Based on the Grounded Theory Analysis: Focusing on Career Establishment and Duration Period Over 2 Years of Careers

This study aims to present solutions to female employees in the tourism industry by examining their vocational adaptation process through the ground-based theory analysis and studying what difficulties they are experiencing in the vocational adaptation process. To this end, a total of 40 people working in the tourism industry were interviewed for 40 minutes to one hour from November 2019 to March 2020. Studies have shown that female employees in the tourism industry, who have more than two years of careers, go through a vocational adaptation process in four stages. Expectations played an important role especially when choosing a job, and self-efficacy, such as encouragement and praise from people around them, and positive thinking and pleasure, played an important role in adapting to a job. In particular, as a result of the analysis of the types of paradigm models, there were two types of career development and self-realization, with those working in the MICE and casino sectors belonging to the career development type, while those working in the hotel and travel agencies were found to have high self-realization type. In response, companies should provide various job experience opportunities, such as various support and job circulation, so that they can be used as a venue for self-development without being bored to ensure employment feasibility for job adaptation and minimize job insecurity.