관광분야 인적자원관리의 연구방향에 대한 고찰

A Review on the Study Direction of Human Resource Management for Tourism Industry

Using content analysis method, author examines research trend of human resource management in tourism studies, suggesting directions for future research ahead. Human resource management-related articles appeared in Journal of Tourism Sciences, Korean Journal of Tourism Research, Korean Hotel Administration Review and Journal of Travel Research from 1990 to 2001 were reviewed. The results illustrates that there were some limitation on research topics, methods, and subjects in human resource management study; that research on management practices has not been sufficiently conducted, lacking in determination on the characteristics of human resource management. She suggests that research topic, methods and subjects should be diversified, while HRM studies tourism corporations are furthered.