호텔 영업부서 직원의 직무만족과 매출목표지향간의 관계

The Relationship between Job Satisfaction of the Hotel Sales Department Employees and Sale Goal Orientation

Hotel sales department employees play an important role in in the success of hotel business because they provide the service through the direct contacts with customers. Authors conduct of empirical study of the relationship between the job satisfaction of the hotel sales department employees and the sale goal orientation. The result indicated that the satisfaction on the job and the relationship with colleagues were significantly related to the sale goal orientation but the salary and the welfare program were not. Authors suggest that the strategies for managing hotel employees in sales department is essential to improve the performance of hotel.