항공사 승무원의 일터영성, 내적동기, 직무만족의 영향 관계 연구

Research on the Relationship between Workplace Spirituality, Intrinsic Motivation and Job Satisfaction of Flight Attendants

Theses days organizations are facing rapid management environment changes, so that the importance of human resources has emerged as a major interest. Employees are tend to pursue physical, psychological, emotional and spiritual needs though the workplace. And workplace spirituality is related to productivity, creativity, flexibility and competitive advantage. The study aims to validate the existence of important variables in human resource management by empirically testing the relationship between flight attendants, workplace spirituality, intrinsic motivation and job satisfaction. In order to achieve the proposal of this study, collected and analyzed data from 161 questionnaires targeting the flight attendants of K, A, J airlines in Korea. Further results were produced by the researcher through conducting and analyzing ver. 20.0 statistics package. The results of the study are as follows. First, among the factors of workplace spirituality, inner life and meaningful were found to positively relate to intrinsic motivation. Second, it was established that intrinsic motivation obtained a positive relation job satisfaction. Third, among the factors of workplace spirituality, inner life and sense of community were found to positively relate to job satisfaction. The results of this study is expected to be practically utilized when Airlines are establishing strategic workplace spirituality plans to promote better intrinsic motivation and job satisfaction.