관리자에 대한 호텔식음료부서 종사원의 지각된 통제가 관리자-종사원간 관계품질에 미치는 영향

The Effects of Perceived Control of Hotel Food & Beverage Employees on the Quality of Relationships between Managers and Employees: An Exploratory Study

This study investigates the relationship between food & beverage employee’s perceived controls and relationship quality between manager and employee(RQME). RQME consists of satisfaction and trust with manager. The findings can be summarized as follows: First, output information has a significant positive influence on RQME. Second, activity information was found to be related to RQOE. Third, activity rewards were found to be related to RQME. Fourth, capability information has a positive effect on RQME. Fifth, capability rewards have a positive effect on RQME.

ABSTRACT

Ⅰ. 서론

Ⅱ. 이론적 배경과 연구가설

Ⅲ. 실증조사를 위한 조사설계

Ⅳ. 실증분석

Ⅴ. 결론

참고문헌

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