호텔회계정보시스템 이용행동에 대한 경로분석

A Path Investigation on the Usage Behavior of the Hotel Accounting Information System: Explained through the Technology Acceptance Model

This paper is a study on the relationship between antecedent factors and users’ acceptance of the hotel accounting information system through the extension of the technology acceptance model(TAM) proposed by Davis(1989a, 1989b), based on the survey data gathered from 221 hotel employees from the accounting, credit, planning, electronic engineering, and computer teams. In order to extend the previous model, new constructs such as information quality, service quality, and system quality were added to the research model. Overall, four dependent variables(perceived usefullness, perceived ease of use, usage attitude, usage behavior) were investigated in their relationships with antecedent variables. The results of the analysis indicated the significance of the new constructs introduced in this paper. The implications of the study and suggestions for future researchers were discussed.