Efficiency alone may be a correct measure of the well-being of a hotel due to a major environmental transformation. Rapid technical progress could result in lower technical efficiency even if hotels were increasingly productive over time. This paper measures efficiency and productivity growth for a group of 31 large Korean hotels from 1999 to 2003, using data envelopment analysis. Authors found negative productivity growth at the rate of 3.32% per year on average and lower technical efficiency compared to 1999. There was technological regress over the period including the decline in pure technical efficiency change and scale efficiency change. The results indicate that technological innovation is necessary to offset the decrease in pure technical and scale efficiency.
ABSTRACT
Ⅰ. 서론
Ⅱ. Malmquist지수와 DEA의 이론적 배경과 선행연구
Ⅲ. 투입요소와 산출물의 자료
Ⅳ. 효율성과 생산성의 측정결과
Ⅴ. 결론
참고문헌
〈부록〉
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