호텔산업의 과잉교육, 불완전취업과 직무만족

Overeducation, Underemployment and Job Satisfaction in Korean Hospitality Industry

This study examines job satisfaction in relation to overeducation, underemployment of Korean hospitality industry, identifying the determinants of perceived underemployment. 241 sample data were collected from the employees of six deluxe hotels in Seoul The results revealed that perceived underemployment was highly related to job satisfaction factors than other variables such as objective overeducation. In particular, young employees showed higher perceived underemployment than older employees, and the workers in food & beverage dept. perceived higher underemployment than other workers. The findings show that the determinants of perceived underemployment were work, promotion, communication and supervision.