체인 패밀리 레스토랑 직장상사의 개인적 특성요인과 부하직원이 지각한 대인신뢰간의 관계

Relationship of The Superior’s Personal Characteristics and Interpersonal Trust Perceived by Subordinate in Chain Family Restaurants

Understanding interpersonal trust between superior and subordinate in chain family restaurant organizations worths to study. For this authors collected the data at 16 international brand chain family restaurants in Seoul. According to the results of multiple regression, authors found that the ability of the superior greatly affected the behavioral truth towards the superior perceived by the subordinate and the integrity of the superior greatly effected the cognitive truth. In addition, benevolence of the superior effected the affective truth as the most important factor. As the results of conducting canonical correlation, the personal characteristic factors of the superior, had the greatest explanatory power on affective truth among the dimensions of trust towards the superior.