카지노기업에서의 종사원의 심리적 계약이 개인 창의성과 혁신행동에 미치는 영향

The Effects of Employees' Psychological Contract on Creativity and Innovative Behaviors in the Setting of Casino: Including Mediating Role of Creativity

This research was conducted to analyze how psychological contract affected employees’ individual creativity and innovative behaviors, including mediating roles of individual creativity in the setting of casino corporations. Based on the theoretical predictions, empirical test was conducted. The data acquired from 284 employees who worked in casino corporations of Korea were analyzed utilizing structural equation modeling(SEM). The research findings were as follows. First, relational psychological contract positively influenced employees’ individual creativity while transactional psychological contract didn't influence the creativity. Second, employees’ individual creativity positively influenced their innovative behaviors. Third, employees’ individual creativity had a mediating role in the causal relationship between relational psychological contract and their innovative behaviors, but had not in case of transactional psychological contract. Based on these results, first, it is necessary for casino CEOs to consider or foster relational psychological contract, including provision of consulting program for employees’ stress management and making employees know continuous support from organization. Second, it is inevitable for casino CEOs to provide opportunities of self-development with various training programs for knowledge and career development of employees. Third, it is unavoidable for casino CEOs to prevent casino corporations from leaking professional human resources, with reasonable promotion system through fair evaluation method, as casino corporations needs professional technology and knowledge for operations.