해외 거주 승무원이 겪는 스트레스가 이직의도에 미치는 영향

A Research on the effects of cabin crew’s stress living abroad on turnover intention: focused on Korean crews working in middle east airlines

The purpose of this study is to examine the effects of Airlines cabin crew‘s stress living abroad on turnover intention. Along with competitive and difficult job market in Korea, overseas employment of young generation has been gradually increasing. The survey had conducted to those who has been working for Middle east airline’s crews to find out the effects of stress on turnover intention. The results of analysis are follows. Firstly, residential stress by living abroad effected on turnover intention. Secondly, working stress within multi-cultural environment effected on turnover intention. Thirdly, after analyzing the cultural adaptation ability as the moderation variable, statistically meaningful results have not been achieved. Lastly, after analyzing the position as the moderation variable, statistically meaningful results have not been achieved either. This study has provided a practical way to reduce turnover intention and solutions by focusing on real difficulties both residential stress and working stress as well as a new view for those Korean cabin crews working for foreign Airlines.