여행업 종사원의 고용의 질 인식과 조직몰입에 관한 연구

The study on the beliefs regarding employment quality of job in the travel industry and their organizational commitment

This study focuses on understanding the beliefs regarding employment quality of job in the travel agency and examining the relationship with their organizational commitment. The analysis compares two groups: one that wants total retirement after resignation, the other that desires to start a company or get a new job after resigning from their current job. The survey was conducted on travel agents the Seoul metropolitan area and 2050 valid responses were analyzed The results of the analysis are like the following: First, regardless of the group, the level of importance is higher than that of satisfaction in the beliefs of employment quality that travel employees hold. Second, there’s a difference of organizational commitment between the first and the second group. Third, the level of importance and satisfaction shows no difference between two groups. Fourth, in the first group, the level of satisfaction has no impact on organizational commitment, while, in the second group, it has a profound effect on organizational commitment.