외식서비스업 종사자의 직업선택 동기가 직무적응성과 직무만족에 미치는 영향

The Effects of Food Service Employee’s Job Choice Motives on Job Adaptiveness and Job Satisfaction: Focused on Family Restaurants

In the circumstance that the market of foodservice industry has been grown gradually. However the industry has experienced shortage of manpower. Therefore, it is important to analyze which factors of job choice motivation could have relations with job adjustment, job satisfaction to prevent turnover intention and to continue in the service. In order to achieve the purpose, the questionnaires were distributed to the employees working for family restaurants located in Seoul. The survey was conducted for 6 months from March 17th to August 12th in 2016 and 255 valid samples were finally analyzed by SPSS 21.0 and AMOS 18.0. The result of this research as follows: First, the factors of job choice motivation excluding external motivation affect to job adaptiveness. Second, Job adaptiveness affects to job satisfaction in a positive way. Third, in the factors of job choice motivation, internal motivation and amotivation affect to job satisfaction. Especially amotivaion had negative relationship with job satisfaction. But if job adaptiveness mediate the relationship between amotivation and job satisfaction, amotivation affects to job satisfaction in a positive way. This study suggests the effective human resource management stemming from the empirical findings for family restaurants to reduce turnover intention. The limitations of this study were discussed as well.