리더십과 팔로워십에 의한 부하직원의 감정이 이직의도에 미치는 영향

The Effects of Subordinate’s Emotion caused by Leadership and Followership On the Turnover Intention: Focused on Family Restaurants

The purpose of this study is to analyze the effects of subordinate’s emotion caused by leadership and followership on the turnover intention in family restaurants. In order to achieve the purpose, 380 questionnaires were distributed to the employees working for family restaurants located in Seoul, and 341 valid samples were finally analyzed by Social Science Search Methodology of SPSS 21.0. The results of this research are as follows: first, supervisor’s transformational leadership affects on exemplary, conformist, passive followers. While transactional leadership affects on pragmatist followers in a positive direction, it affects on alienated followers in a negative direction. Second, transformational and transactional leadership affect on the subordinate’s emotion. Especially, Transformational leadership more affects on the subordinate’s positive emotion than transactional leadership, and it affects on the subordinate’s negative emotion in a negative direction. Third, exemplary, conformist, passive followership affect on the subordinate’s positive emotion, but pragmatic followership affects on his negative emotion. Interestingly, conformist also affects on the subordinate’s negative emotion but the direction is negative. Forth, the subordinate’s emotion affects on the turnover intention. While the negative emotion affects on the turnover intention in a positive direction, the positive emotion affects in an opposite way. Although the both emotions affect on turnover intention, the negative emotion is more influence than positive emotion on it. This study suggests the effective HRM in family restaurants to reduce subordinate’s turnover intention based on the results. A direction for further research is also offered.