관광기업의 혁신활동과 지각된 기업성과와의 관계 연구

Assessing tourism corporation's innovation and Perceived performance: Using market orientation as a moderating variable

The purpose of present study was to explore the relationship between innovation and performance in tourism corporations. Based on this, a survey was conducted for 20days from 23th of October 2013 to 12th of November 2013. The tourism corporations were selected as the subject of this research, and 137 valid samples in total were collected. Current measures of innovation can be divided into six components which are marketing, product, technology, organization, process and effective improvement. Empirical findings unveiled that marketing innovation has strongest positive effects on tourism corporations' performance. The results of the research highlighted that customer orientation has moderating effects on technology innovation and process innovation whereas competitor orientation was more associated with process innovation and corporations' performance. The findings are expected to aid in knowledge of tourism corporations so they can be better managed in innovation process in the future. Moreover, it provided support for the view when top priority need to be set in management aspects.