호텔종사원의 직무동기와 창의성에 관한 연구

The Influence of Hotel Employees' Job-related Motivators and Creativity on Performance

Organizations are required to be creative and innovative to the extent that their environment is unpredictable, unstable or threatening. This study aims to identify the job-related motivators to employees' creativity and employees' creativity to performance as perceived by manager and supervisors in the hotel industry. From a sample of 302 hotel employees, correlation indicated among job-related motivators, creativity and performance. Factor analysis of principle components analysis with varimax rotation was conducted and two dimensions of motivators, creativity and performance were identified each other. The dimensions were (1)intrinsic motivators and extrinsic motivators of job-related motivators, (2)creative thinking and risk-taking of creativity and (3)employees' ability and efficiency of performance. The main results were that (1)intrinsic motivators was positively correlated with creativity. (2)intrinsic motivators was positively correlated with risk-taking. (3)extrinsic motivators was positively correlated with creativity. (4)extrinsic motivators was positively correlated with risk-taking. (5)creative thinking was not correlated with efficiency. (6)creative thinking was positively correlated with employees' ability. (7)risk-taking was positively correlated with efficiency. (8)risk-taking was positively correlated with employees' ability.