감성리더십이 직무만족과 서비스지향성에 미치는 영향

The Effect of Emotional leadership on Job satisfaction and Service orientation: The Moderating Effect of Followership

The purpose of this study investigated the effect of emotional leadership on job satisfaction and service orientation. In particular, this study examined followership as a moderating in the relationship between emotional leadership and job satisfaction. On the basis of theoretical linkages between the constructs, an conceptual model and hypotheses were established with in a total of 200 questionnaires, the study reviewed reliability and fitness of research model and verified three hypotheses with SPSS program version 18.0 and AMOS Program. The study resulted that the emotional leadership showed a signigicant influence on job satisfaction. Also, job satisfaction had a positive influence on service orientation. But, followership has not significant direct effect between emotional leadership and job satisfaction. The implications revealed in the study would help establish strategies to enhance partnership between leaders and followers for service orientation. A healthy partnership between leaders and followers can double an organization's effectiveness. leaders need to understand that an organization's success is determined by nurturing effective followers, and devote all their energies to developing their followership.