온라인 한국어교육에서 교원의 학습 관리 활동과 학습자의 교육 만족도 분석 연구

A Study on the Analysis of Teachers’ Learning Management Activities and Learners’ Educational Satisfaction in Online Korean Language Education: Focusing on the Online Program at King Sejong Institute

The purpose of this study is to analyze the factors affecting learners' satisfaction in online Korean classes to identify implications for more effective online Korean classes. To this end, this study analyzed the satisfaction evaluation results and teacher activity patterns of learners who participated in the online Korean language course at the Online King Sejong Institute in 2022 to identify factors affecting satisfaction. The analysis results are as follows. First, depending on the teacher, there was a large variation in the number of LMS(Learning Management System) logins and the number of times they communicated with learners through class bulletin boards. Second, there was a difference in learners’ satisfaction according to the type of lecture, and the satisfaction with the lecture-supported class that combines real-time classes was high. Third, among the factors affecting learner satisfaction, teacher satisfaction was found to have the greatest impact, and it was found that teacher’s bulletin board activities had an effect on teacher satisfaction. Finally, it can be seen that both the teacher’s bulletin board activities and satisfaction with the teacher affect the completion rate. This suggests that the role of teachers is very important for learners to successfully perform their studies.