아파트 관리 서비스가 세대별 주거만족도에 미치는 영향 연구

A Study on the Effect of Housing Satisfaction by Generation on Management Service of Apartment : Focused on the the comparison of generation MZ, generation X, and baby boomers

The purpose of this study is to present implications for improving housing satisfaction by comparing and analyzing important factors influencing housing satisfaction by generation at a time when the trend of apartment asset management services is changing recently. The main research results derived through generational analysis are summarized as follows. First, in Generation MZ and Generation X, it was found that operation management services had the highest influence on housing satisfaction. Second, in the baby boomers generation, it was found that services responding to new management trends had the highest influence on housing satisfaction. Third, it was found that living environment management services had a high influence on housing satisfaction in all generations.