Enhancing User-Centric Service Design for Future Community Libraries

Enhancing User-Centric Service Design for Future Community Libraries

Advancing the development of future community libraries is essential for achieving national prosperity. With economic progress and the advent of the intelligent era, Traditional community libraries urgently need to adapt to meet the demands of modern-day living. Using a community library in Hefei city as a case study, this research utilizes service design principles and leverages artificial intelligence as a core driver to deeply explore user needs and transform them into a feasible strategy for constructing a future community library service system. This study offers an innovative perspective on intelligent service design for future community libraries to address a wider range of user needs and potentially enhance residents' quality of life.