역할 모델(Role model)을 이용한 업무 개선

The Performance Improvement by Using a Role Model

Purpose: The purpose of a role model is to find a master or expert who conduct their business effectively and work as a model that helps staff in charge to conduct their works effectively. This process is an effort to find out the deviation of work performance capability among staffs in charge and settle the work process to be optimized to practical business, the standardization of protocol. Materials and Methods: Seoul Asan medical center nuclear department developed 6~7 role modeling items and has applied it to work. I report two operation improvement cases we had applied a role model to Seoul ASAN medical center. Result: By comparison with none application of a role model, we could improve operation efficiency. Conclusion: The main purpose of role modeling is to make the employees who do the business in their charge effectively as a role model and contribute to work performance of employees who are lack of work performance although they performed their works hard. Our team is going to develop role model items continuously and to make a use of it to practical work then improve work performance. We regard it as a useful tool to performance improvement. The performance improvement by using a role model was very useful instrument.