The Impact of Emotional Intelligence and Transformational Leadership on Organizational Culture and Employee Performance in the Banking Industry in Vietnam

The Impact of Emotional Intelligence and Transformational Leadership on Organizational Culture and Employee Performance in the Banking Industry in Vietnam

Purpose: The objective of this research is to evaluate the influence of emotional intelligence and transformational leadership on organizational culture and employee performance. Design/methodology/approach: Data was gathered from a total of 291 employees currently employed at banks in Vietnam via the use of Google Forms. Using PLS-SEM, or partial least squares structural equation modeling, to analyze the data. Findings: The findings revealed that emotional intelligence had a beneficial effect on organizational culture. Besides, the results demonstrated that transformational leadership also had a positive impact on organizational culture. The findings also revealed that organizational culture had a beneficial effect on employee performance. Research limitations/implications: These findings have significant implications for banking managers seeking to enhance employee performance. Originality/value: This important research contributes to improving our comprehension of the impact that emotional intelligence and transformational leadership exert on organizational culture and employee performance.