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관광호텔일식당서비스의 고객에 의한 평가에 관한 연구

A Study on the Customer's Evaluation of Japanese Restaurant Service in Deluxe Hotel

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The purpose of this study is to find out the factors which affect the service evaluation in deluxe hotel Japanese restaurant, to find out the demographic characteristics, and to find out how the factors affect the service evaluation in hotel Japanese restaurant. The suggestion of this study is as follows. First, Traning and education for Japanese restaurant staff is needed, and the improvement of facility environment is really required. Eventually, to improve service evaluation on Japanese restaurant by the clients, traning and facility environment is very important.

Ⅰ. 서 론

Ⅱ. 연구의 이론적 고찰

Ⅲ. 조사설계와 결과분석

Ⅳ. 분석결과

Ⅴ. 결 론

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