호텔 종사원의 인사고과의 인식이 직무만족에 미치는 영향에 관한 연구

A Study on the Influence of Performance Rating of Hotel on Job Satisfaction

The purpose of this study is to present more effective scheme on the future hire and management of the employed through corroborative study against hotel employee for grasping the influence of rational and effective management of the hotel performance rating upon the satisfaction of employee. To summarize the result of positive analysis of the study; First, it was shown that the post placement reflection factor after execution of performance rating had noteworthy influence on the self-satisfaction of the work satisfaction and communication factor, that the welfare and education reflection factors in the execution of performance rating had influence on welfare level factor of work satisfaction and that promotion reflection factor had influence on the work environment factor of work satisfaction. Second, it was shown that the impartiality and rationality factors had influence on promotion reflection of performance rating and that the rationality factor had influence on all reflection factors of performance rating; pay, welfare level, education and training and post placement. The above study results provide suggestions like the followings; First, as we see that the rationality of the performance rating system have influence on work satisfaction and reflection of performance rating, it is really necessary to develop, after execution, rational feedback scheme and expansion of the participation of the performance rated. In the performance rating, supplementary actions should be urgently taken, after execution, in education and training fields. When there is execution of feedback for participation of the performance rated, it will be recognized as more impartial and rational performance rating system.