프로젝트 기반의 협력학습에서 정서적 지원을 위한 인공지능 챗봇 개발

The Development of AI Chatbot for Emotional Support in Project-based Collaborative Learning

To facilitate effective collaborative learning, timely feedback for emotional support during the learning process is crucial. However, it is challenging for one instructor to provide customized feedback simultaneously to all teams. Therefore, this study aimed to develop an AI chatbot for emotional support in project-based collaborative learning. Applying the design and development research methodology, the design principles of AI chatbot for emotional support in project-based collaborative learning were derived through a review of literature and case analysis. Using the AI chatbot development platform called ‘Danbee,’ the AI chatbot was developed applying these principles. Initially, a prototype of AI chatbot was made and conducted expert reviews and usability evaluations to identify improvement. The final AI chatbot was developed with the incorporated modifications. The AI chatbot provides step-by-step feedback according to procedure of collaborative learning. It utilizes navigation features and engages in emotional conversations to support social regulation. Also, it offers team-specific additional learning materials while connecting to collaboration tools. This study is significant as it proposes a support tool for effective collaborative learning using artificial intelligence.