다국적기업 자회사의 열린 의사소통 풍토가 자회사 현지직원의 조직일체감에 미치는 영향: 다국적기업 본국과 현지국의 문화적 거리의 조절효과

The Impact of Open Communication Climate in Multinational Corporation Subsidiaries on Local Employees’ Organizational Identification: The Moderating Effect of Cultural Distance Between Home and Host Countries

Purpose - The purpose of this study was to examine the impact of an open communication climate within multinational corporation(MNC) subsidiaries on the organizational identification of local employees. Additionally, the study investigates the moderating effect of cultural distance between the home country and host country on this relationship. Design/methodology/approach - This study collected survey data from 505 local employees working in MNC subsidiaries located in South Korea. Using Exploratory Factor Analysis (EFA) and hierarchical multiple regression analysis, the study analyzed the effects of open communication climate on organizational identification while considering cultural distance as a moderating variable. Findings - The findings indicate that an open communication climate positively influences local employees' organizational identification. Furthermore, cultural distance between the MNC's home and host countries moderates this relationship, weakening the positive impact of open communication climate when cultural distance is high. These results highlight the significance of fostering trust and inclusivity through communication in culturally diverse environments. Research implications or Originality - This study explores the impact of an open communication climate in MNC subsidiaries on local employees' organizational identification and the moderating effect of cultural distance. Findings reveal that open communication positively influences organizational identification, while greater cultural distance weakens this effect. The study emphasizes the need for MNCs to adopt communication strategies addressing cultural gaps. Managers should foster trust through open communication and provide training to enhance employees' skills, promoting engagement and reducing cultural barriers.