The Acceptance of the Disaster Resource Integration Management Center through the TAM Model: Focusing on the Perceptions of Local Government Officials and Disaster Management Experts

This study was conducted with the aim of increasing the applicability of the Disaster Resource Integrated Management Center, planned under the leadership of the central government, to ensure its efficient operation at the local government level in South Korea. The analysis confirmed that perceived ease of use significantly impacts perceived usefulness, supporting the theoretical framework of TAM. Moreover, both perceived ease of use and perceived usefulness were found to influence behavioral intention to use the system. Notably, perceived ease of use emerged as a more crucial factor in determining behavioral intention than perceived usefulness. This suggests that the applicability of TAM may have limitations depending on the user group, policy-makers, or both. So, to effectively utilize the Disaster Resource Integrated Management Center, local governments should focus not only on the advantages and efficiency of the technology but also on improving the ease of use for public officials, who are the end users of the system. This is crucial for enhancing its operational success.