의료관광 중국어 교재 개발을 위한 의사소통 항목 연구

A Study on Communication Items for the Development of Chinese Textbook for Medical Tourism

최근 한국의 관광 산업의 발달과 중국의 관광객 증가 등 사회적 시대적 변화에 따라 중국어 교육에 있어서도 전문화된 특수목적중국어 (Chinese for Specific Purposes: CSP) 교육에서 관광 및 의료관광 관련 중국어 교육의 필요성 증가하였다. 선행 연구 자료에 따르면 해외 환자는 ‘의료관광객의 신뢰에 미치는 영향’ 1위로, 의료진과 환자간의 통역과정이 가장 중요하다는 분석 결과가 나타났다. 이에 본 논문에서는 중국어 의료관광 관련 인재 양성을 위해서는 의료관광 중국어 교육에서 ‘무엇을’ 가르쳐야할 것인가에 대한 연구가 가장 선행되어야 한다고 판단하여 국제의료관광코디네이터 직무 중 중국어의사소통과 관련된 직무를 선정하고, 그 선정 항목과 현행 출판된 중국어 의료관광 교재의 의사소통 항목 반영 정도를 대조 분석 및 현행 교재의 문제점을 분석하였다.

With the recent social and cultural changes such as the development of Korea’s tourism industry and the increase of Chinese tourists, the need for the education of specialized Chinese for Specific Purposes (CSP) has increased accordingly. In particular, there is a desperate need for Chinese language education on tourism and medical tourism among CSPs (i.e., industry, airport, tourism, tax exemptions, medical interpretation, etc). However, the present Chinese education for medical tourism in Korea has not been systemized yet, and it is growing only quantitatively. According to previous studies, the most important factor for foreign patients was the availability of interpretation between medical staff and patients, which has the biggest impact on the trust of medical tourists. The analysis of the necessity of the academic subject demanded by the medical tourism industry showed that the necessity of ‘language and expression’ is the most. In order to train human resources related to Chinese medical tourism, it is necessary to first conduct a study on what to teach in Chinese language education for medical tourism. In this regard, this study selected the job specifications in light of Chinese communication among the jobs of international medical tourism coordinator. This study compared and analyzed the degree of reflection of the selected job sepecifications in communication items of the current published Chinese medical tourism textbooks. The results of this study will help present the criteria and direction for what to teach in Chinese language education for international medical tourism in the future.