Empathic and explicit communication between veterinarians and Companion animal owners is a key determinant of treatment adherence and clinical efficacy in veterinary nursing practice. This mixed-methods study integrated quantitative surveys from 120 owners and 80 veterinarians with qualitative interviews involving 45 participants to examine how empathy, informational clarity, and nonverbal behavior influence adherence mechanisms and trust formation. Multiple regression revealed that empathy (β = 0.432, p < 0.001) and clarity (β = 0.489, p < 0.001) jointly explained 54% of adherence variance, while nonverbal cues (β = 0.312, p < 0.01) primarily reinforced trust. Thematic synthesis identified empathic listening, transparent explanations, and supportive posture as communicative behaviors that alleviated owner anxiety and enhanced compliance. Interaction modeling confirmed a synergistic effect between empathy and clarity, establishing communication as an active therapeutic component in veterinary care. These findings underscore the importance of structured, evidence-based communication education in veterinary nursing to advance adherence, trust, and professional competency.
1. Introduction
2. Materials and Methods
3. Results
4. Discussion
5. Conclusion
Acknowledgements
Conflict of Interest
Orcid
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