전용서버가 있는 이계층고객 M/M/2 대기모형

M/M/2 system with two customer classes and exclusive server

In this paper, we model a two-server queueing system with priority, to which we put a restriction on the number of servers for each customer class. customers are divided into two different classes. Class 1 customers have non-preemptive priority over class 2 customers. They are served by both servers when available but class 2 customers are served only by a designated server. We use a method of generating function depending on the state of servers. We find the generating function of the number of customers in queue, server utilization, mean queue length and mean waiting time for each class of customers.