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Relationship among Service Quality, Customer Satisfaction, and Renewal Intentions in Health/Fitness Clubs

  • North American Society for Sport Management
  • International Journal of Sport Management
  • International Journal of Sport Management Vol.5
  • 2004.10
    306 - 315 (10 pages)
  • 12
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Research Models and Hypotheses<BR>Method<BR>Results<BR>Discussion<BR>References<BR>

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