An Inquiry into the Impact of Technostress on End Users: Research Trends and Future Directions

An Inquiry into the Impact of Technostress on End Users: Research Trends and Future Directions

The purpose of this study is to analyze research trends on technostress that have been conducted in South Korea. Additionally this study will provide suggestions for further research. In this study, 20 recent research papers (10 international and 10 Korean articles) of academic journals were analyzed to propose technostress research trends. For analysis process, previously used measurement instruments were used which analyzed literature review of technostress. The results reflect that the research context of technostress was more focused on workplaces in business rather than personal or private usages. In addition, the research context was focused on using technology mandatorily in order to increase working productivity, and most researches mentioned that this inevitable condition caused technostress. The objects of research context can be roughly divided into two, organizations and schools (up to K-16), and the organization related to technostress occupied the majority. It is confirmed that more research needs to be conducted for the educational purpose. The following examples of practical alternatives will be discussed in this paper; personal usage, sub-division of technostress, and diversified measures of technostress. This study is fully expected to contribute to further studies by providing basic information in order to accelerate more challenging and innovative studies that could be possible in this field.