응급실 간호사의 직무스트레스와 업무수행과의 관계

Work Stress and Work Performance in Emergency Room Nurses

Purpose: To identify the relationship between work stress and work performance of emergency room nurses. Method: The data were obtained from 126 Emergency Room nurses at 8 general hospitals, with more than 300 beds, in G city & C Do, from August 12 to August 24, 2002. Data were analyzed using SAS program by frequency, Hest, ANOVA, Scheffe post test and Pearson Correlation Coefficients. Result: The degree of work stress in research objects was mean score 2.67, and according to area, conflict between the doctors and personal relations 2.92, night duty 2.88, conflict with doctors on duty 2.78, problems with personal relations 2.71 and too great a burden 2.71. The degree of nursing work performance of the objects was mean 3.69 and according to area, environmental care 3.95, physical care 3.85, social-psychological care 3.69 and educational care 3.53. The differences identified in the levels of work stress and work performance by various general characteristics showed that work stress was related to health condition, work performance was related to age, marital status, duration of work and position. There was no significant relationship between work stress and work performance(r= .10, p= .260). Conclusion: The levels of work stress in emergency room nurses was relatively high. Further research in developing strategy to decrease the level of work stress and organizational level will be required.